Welcome to Promo Wave. By accessing or using our website promowaveuae.com and our services, you agree to comply with the following Terms & Conditions. Please read them carefully before proceeding.
1. Use of Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others.
Unauthorized use of this website may result in a claim for damages and/or be considered a criminal offense under UAE law.
2. Services
Promo Wave provides event staffing, brand promotions, and related services.
All bookings and service requests are subject to availability and confirmation from our team.
We reserve the right to decline or cancel a service request at our discretion.
3. Bookings and Payments
A booking is confirmed only upon written agreement or confirmation from Promo Wave.
Payment terms (advance deposits, full payments, and balances) will be shared during the booking process.
Failure to make payments on time may result in cancellation of services.
4. Cancellation & Refund Policy
Cancellations must be made in writing and confirmed by Promo Wave.
Refund eligibility depends on the time of cancellation and the nature of the service booked.
Refunds, if applicable, will be processed within 7–14 working days.
5. Intellectual Property
All content, designs, logos, and materials on this website are the property of Promo Wave unless stated otherwise.
You may not reproduce, distribute, or use any content without prior written consent.
6. Limitation of Liability
Promo Wave shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
While we ensure professionalism and quality, we are not responsible for unforeseen circumstances beyond our control (e.g., venue issues, third-party disruptions, or force majeure events).
7. Privacy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect and handle your personal information.
8. Third-Party Links
Our website may contain links to third-party sites for your convenience. We are not responsible for their content, accuracy, or practices.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
10. Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
Promo Wave
Business Bay, Empire Heights, A-16F-A-04, Dubai, UAE
Email: contact@promowaveuae.com
Phone: +971 50 622 3438